Terms of Service

These terms apply to the website, application, launch notifications, perpetual licenses, updates, support, and all related services provided under the OnVault name.

In these terms, “user” means any person who browses or uses the service, and “registered user” means any person who completes a notification signup, account registration, or paid purchase process specified by us.

In these terms, “we,” “us,” or “our” means the operator of OnVault. The operator’s legally required disclosure items, address, and telephone number will be disclosed without undue delay upon request in accordance with the Specified Commercial Transactions Act disclosure page.

The privacy policy, app store terms, pricing pages, notices, guidelines, and any separately posted conditions form part of these terms.

Users must review and agree to these terms before using the service. If a minor uses the service, consent from a parent or other legal guardian is required.

We may amend these terms where permitted by applicable law, including where the amendment benefits users generally or is otherwise reasonably necessary in light of the purpose of the service, the need for change, and the reasonableness of the revised content.

If we amend these terms, we will provide notice of the effective date and the revised content on the website or by another reasonable method. Continued use after the effective date constitutes agreement to the amended terms.

The service is intended to assist with document capture, cleanup, OCR, search, storage, export, launch notifications, and related workflows. It does not provide legal advice, tax advice, audit services, statutory compliance determinations, authenticity certification, or evidentiary guarantees for original documents.

We do not guarantee that the service automatically satisfies any industry regulation, legal retention duty, identification requirement, or internal policy. Users must independently verify the legal and operational requirements applicable to their own workflow.

Although OnVault is designed around on-device processing, storage state and external transmission may still be affected by operating system behavior, backup settings, device failures, external integrations, RevenueCat-based purchase verification, user-enabled error-log upload, or user-configured export destinations.

Where signup, account creation, or purchase registration is required, users must provide truthful, accurate, and current information and promptly update that information if it changes.

Users are responsible for managing their credentials, device locks, storage destinations, backups, and linked services. Loss caused by poor user-side security or access control remains the user’s responsibility.

We may reject or suspend registration where submitted information is false, the applicant has previously violated these terms, antisocial-force concerns exist, or continued use would otherwise be inappropriate on reasonable grounds.

If we provide software or an app, the user receives only a limited, non-exclusive, non-transferable, and non-sublicensable license to use it within the scope we specify. Ownership of the software does not transfer to the user.

A perpetual or lifetime license is a one-time paid entitlement that does not itself create recurring billing, and it permits use of the functions described at the time of purchase within the scope separately shown by us or the app store. Device-count limits, redownload rights within the same account, Family Sharing availability, and other detailed usage conditions are governed by the App Store purchase screen, Apple’s standard terms, and any separate conditions displayed at the time of purchase.

Even if a perpetual or lifetime license has been granted, we do not undertake to maintain the service, redownload environment, verification infrastructure, updates, or restore mechanisms indefinitely. If we discontinue the entire service for our own business reasons, we will make reasonable efforts, in light of applicable law and operational circumstances at that time, to provide advance notice, migration or export guidance where practicable, and information about the treatment of already-granted licenses.

Users must comply with app store terms, operating system requirements, device-management rules, and other third-party conditions applicable to their environment.

Offline processing, OCR quality, search performance, cleanup results, and file handoff behavior depend on the device, OS version, source image quality, storage state, and similar factors. Users must verify important results and maintain their own backups.

Fees, payment timing, and payment methods for paid features, perpetual licenses, or other paid offerings are as displayed on the website, purchase flow, or app store listing. Unless stated otherwise, taxes, transaction charges, and communication costs are borne by the user.

Except where required by law, we do not provide refunds, prorated adjustments, or mid-term cancellations for digital services already provided, licenses already granted, or paid features already activated. This does not limit any cancellation, refund, damages, or other remedies that cannot be excluded under mandatory law, including consumer-protection law.

We may revise pricing or plan structure prospectively. If a change would materially affect an existing transaction, we will provide notice in accordance with applicable law and these terms.

Users represent and warrant that they have the lawful right to possess, scan, store, process, and export any document, image, OCR source, note, or other data they introduce into the service, and that doing so does not violate law or third-party rights.

Rights in user data remain with the user or the applicable rights holder. If a user voluntarily sends data to us for support or troubleshooting, we may use that data only to the extent reasonably necessary for that support purpose.

If a user voluntarily sends message content, attachments, logs, or similar materials to us in connection with an inquiry, bug report, beta-feedback submission, support request, or other service-related communication, the user grants us a non-exclusive, purpose-limited license to store, reproduce, analyze, and share those materials with our contractors only to the extent necessary to respond, reproduce the issue, investigate the cause, fix the issue, maintain related support records, or improve the service in a manner directly related to that incident.

Where we share such materials with contractors, we require confidentiality, purpose limitation, and appropriate security controls through contractual or practical measures.

We do not use the materials described in the preceding paragraph to train or fine-tune generative AI models or other machine-learning models, or to build general-purpose evaluation datasets, unless the user gives separate explicit consent.

Even where the product is designed for on-device retention, the ordinary purchase-verification, entitlement-restore, and optional error-log flows are not intended to transmit file contents, document images, full OCR text, search queries, file names, or similar document contents to our server unless the user voluntarily submits them for support.

User data may still be lost or become inaccessible because of app deletion, operating system behavior, device loss, storage corruption, or user action. Preservation of important data remains the user’s responsibility.

Users may not engage in unlawful conduct, conduct contrary to public policy, infringement of third-party rights, unauthorized access, reverse engineering, analysis, copying, redistribution, overload, vulnerability probing, circumvention of security measures, or any similar conduct that interferes with the service.

Users may not acquire, store, transmit, share, or use another person’s identification documents, confidential materials, trade secrets, personal data, sensitive data, or legally regulated information without proper authority.

Users may not submit false registrations, impersonate others, send spam or malware, violate app store rules, damage our reputation or that of others, or use the service in a manner we reasonably consider inappropriate.

Except for user data, all copyrights, trademarks, database rights, know-how, software rights, designs, and other intellectual property rights relating to the service belong to us or the relevant rights holder.

Unless permitted by law, users may not use, reproduce, republish, translate, adapt, distribute, publicly transmit, sell, or otherwise exploit any part of the service without our prior written or electronic consent.

If a user submits suggestions, requests, improvement ideas, bug reports, or other feedback through a beta program, experimental feature, or feedback channel, we may use that feedback on a royalty-free and non-exclusive basis for service improvement, quality enhancement, feature planning, documentation, and related purposes, while handling any personal information or confidential information contained in the feedback in accordance with these terms and the privacy policy.

Beta or experimental features may contain more defects, outages, and specification changes than general-release features. We may change, suspend, or discontinue such features without notice, and the user remains responsible for deciding whether they are appropriate for any important or business-critical workflow.

We may suspend use of the service, cancel registration, disable licenses, or take other necessary measures if a user violates these terms, fails to pay fees, submits false information, becomes unreachable for a prolonged period, loses a payment method, or otherwise creates a reasonable basis for continued-use concern. Examples include unauthorized access or attempted unauthorized access, chargeback abuse, spam transmission, malware distribution, infringement of third-party rights, serious security risks, and similar circumstances.

Except where urgent action is reasonably necessary, we will endeavor to provide prior notice or an opportunity to cure before taking the measures described above. Nothing in this section limits rights that cannot be excluded under mandatory law, including consumer-protection law.

Even after withdrawal or loss of eligibility, provisions concerning accrued payment obligations, intellectual property, disclaimers, liability limits, governing law, and any clauses intended by nature to survive will remain in effect.

We may change, interrupt, or discontinue all or part of the service for maintenance, incident response, security measures, product improvement, legal compliance, or business reasons.

Where a material change or shutdown is planned, we will try to provide prior notice within a reasonable scope, but urgent action may require notice after the fact.

App stores, operating systems, device vendors, payment processors, email providers, storage destinations, and other third-party services used in connection with the service are outside our direct control. Unless attributable to our own fault, their outages, restrictions, or changes fall outside our responsibility.

In particular, communications may occur with Apple and RevenueCat for purchase, entitlement, and restore flows, including product-identifier and entitlement-status checks, and with a Cloudflare-based ingestion environment if the user explicitly enables optional error-log upload.

The names or composition of external service providers may change as operational needs evolve. Where a change is material, we will endeavor to reflect it in these terms, the privacy policy, or another appropriate notice.

Data exported by the user to Files or any other external destination, user-configured backups, and any sharing or storage performed through third-party services are managed at the user’s own risk.

We make no warranty, express or implied, regarding merchantability, fitness for a particular purpose, business suitability, usefulness, completeness, accuracy, uninterrupted operation, full security, non-loss of data, OCR accuracy, search completeness, or compliance with any law, regulation, or internal policy.

We also do not guarantee uninterrupted availability of external communications with RevenueCat or any optional error-log pipeline, nor do we guarantee the absence of outages or restrictions on the side of those third-party services.

Descriptions on the website, FAQs, support replies, and similar materials are general information only and do not constitute legal, tax, accounting, or technical advice for any individual matter. Important decisions should be reviewed with appropriate professionals where necessary.

OCR output, extraction results, classification results, search results, and similar information generated or displayed by the service are not warranted to constitute a complete copy of an original document, authentic evidence, legally sufficient proof, or a standalone basis for satisfying statutory retention duties. For important filings, contracts, audits, disputes, regulatory matters, or similar situations, users must verify original documents, original images, retention records, or other primary materials for themselves.

Users are responsible for verifying captured content, checking original documents, confirming export results, evaluating retention obligations, and implementing appropriate backup, access control, and other safeguards. This section does not limit rights that cannot be excluded under mandatory law, including consumer-protection law.

Except in cases of our intentional misconduct or gross negligence, we are not liable for lost profits, loss of business opportunity, loss of data, indirect damages, special damages, consequential damages, or incidental damages arising out of or related to the service.

If our ordinary negligence causes damage to a user, our liability is limited to ordinary and direct damages actually suffered, and in any event will not exceed the total amount actually received by us from that user during the preceding 12 months for the specific service or transaction giving rise to the claim. If only a perpetual license purchase is at issue, the cap is the purchase price of that license.

This section does not apply to the extent prohibited by mandatory law. If the contract with a user qualifies as a consumer contract, any conflicting limitation will be effective only to the extent permitted under applicable law.

If a user violates these terms, violates applicable law, infringes a third party’s rights, or uses the service in an unauthorized or unlawful manner, and as a result we suffer damage, loss, expense, or become subject to a third-party claim, objection, complaint, or dispute, the user must resolve the matter at the user’s own responsibility and expense and must compensate or indemnify us for the ordinary and direct damages we suffer, together with reasonable investigation costs, response costs, and attorneys’ fees.

If any dispute arises with a third party concerning documents, images, OCR source data, notes, registration information, or other user data introduced by the user into the service, the user must handle that dispute at the user’s own responsibility. Unless the matter is attributable to our own fault, the user must hold us harmless and compensate us for any damage thereby incurred.

Users represent and warrant that they, and their officers, employees, beneficial owners, and related parties, are not organized crime groups, members of such groups, affiliated entities, corporate racketeers, or other analogous antisocial forces, and will not become such in the future.

If we reasonably determine that a user is involved with antisocial forces, we may suspend service, cancel registration, or terminate the relationship immediately without prior demand.

Users may not assign, transfer, create security over, or otherwise dispose of their contractual position or rights and obligations under these terms without our prior written consent.

If we transfer the business relating to the service through business transfer, company split, or similar transaction, we may transfer our contractual position, related rights and obligations, and user information to the successor to the extent permitted by law, and users agree in advance to that transfer.

If any provision of these terms, or any part of a provision, is held invalid, unlawful, or unenforceable, the remaining provisions and remaining portions will remain in full force and effect.

Any invalid or unenforceable portion will be interpreted or replaced, where necessary, so as to come as close as possible to the original purpose and economic effect within the bounds of applicable law.

These terms and all matters relating to the service are governed by the laws of Japan.

Any dispute arising out of or relating to these terms or the service shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the principal place of business that we disclose through the Specified Commercial Transactions Act page or another lawful notice, unless mandatory law provides otherwise.

Questions about these terms, infringement reports, disclosure requests, complaints, and other inquiries must be submitted through the contact channel displayed on the website or by another method separately designated by us.

Users agree that notices sent by us to the registered email address or other notified contact point will be deemed received when they would ordinarily have been delivered.